PRIVACY NOTICE Last Updated: [13.05.25] This Privacy Policy explains how [ONATERI] [“we,” “us,” or “our”] collects, uses, and protects your personal information when you visit our website or use our services.
By using our site, you agree to this policy. If you do not agree, please refrain from using our services.
1. Information We Collect We collect personal information to provide our services, including:
Information You Provide: ・Customer support enquiries. ・Payment details for order processing. ・Name, address, email, and phone number. ・Account information, including username and password. Automatically Collected Information: ・IP address, browser type, and device information via cookies. ・Interaction data, such as pages viewed or items added to your cart. Third-Party Sources: ・Payment processors for transactions. ・Analytics providers for website performance insights. 2. How We Use Your Information We use your information to: ・Process and deliver your orders. ・Send marketing emails [with opt-out options]. ・Provide customer support and respond to inquiries. ・Detect and prevent fraud or unauthorised activities.
3. Sharing Your Information We may share your information with: ・Legal authorities if required by law. ・Marketing partners to improve our services and advertisements. ・Service providers for payment processing, shipping, and analytics.
4. Cookies We use cookies to: ・Deliver targeted ads. ・Analyse website performance. ・Improve your shopping experience. ・You can adjust cookie settings in your browser, but this may limit some features.
5. Data Security and Retention We use secure systems to protect your information. However, no system is entirely foolproof.
Personal data is retained as long as necessary to fulfil its purpose or comply with legal obligations.
6. Your Rights Depending on your location, you may have the right to: ・Opt-out of marketing emails. ・Request correction or deletion of your data. ・Access the personal data we hold about you. ・Restrict or withdraw consent for certain data uses.
7. International Data Transfers If you are outside the UK, your data may be processed in the UK or other countries. We use lawful mechanisms to protect your data during transfers.
8. Updates to This Policy We may update this policy occasionally. Changes will be posted here with the updated date. 9. Contact Us For questions about this Privacy Notice or your data, email us at: [help@onateri.com].
By using our site and services, you confirm your acceptance of this Privacy Notice.
10. Marketing & Analytics Tools We use tracking technologies, including the Meta [Facebook] Pixel, to collect information about how users interact with our website.
This helps us measure the effectiveness of our ads and understand the interests of our visitors to better tailor our marketing. These tools may collect information such as your device type, pages visited, time spent on the site, and actions taken [like purchases]. This data may be shared with third-party platforms like Meta for the purposes of creating targeted advertisements based on your browsing behaviour.
You can control how your data is used for advertising by adjusting your browser settings, managing cookie preferences, or updating your ad preferences on platforms like Facebook and Instagram.
For more information, please visit Facebook’s Data Policy [https://www.facebook.com/policy.php] or the relevant platform’s privacy settings.
